Privacy Policy

At Nobby Nest, your privacy and security while shopping and browsing our site are our top priorities. We are fully committed to ensuring that any information you share with us is handled with care and never misused. Should you have any questions that aren’t addressed by the following privacy and security policy, please don’t hesitate to reach out to us. Your input is important, and we welcome the opportunity to enhance our services to better serve you. This Privacy Policy outlines how we handle your personal information and safeguard your privacy. Please note that this policy may be updated periodically.

Collection of Personal Information:

As a visitor to our site, you can enjoy many features without sharing any personal information. However, certain activities may require you to provide specific details, some of which will be mandatory, while others will be optional. If you choose not to provide the mandatory information, you may not be able to participate in those activities. When you register as a Nobby Nest customer or place an order, we may collect necessary details such as your name, phone number, address, email, and profile information. This may include your password, purchase history, and interactions with our services to ensure we can effectively serve you.

Updating Your Personal Information:

You have the right to access, update, or delete your personal information and privacy preferences at any time. Most changes can be made instantly by clicking on the “My Profile” link, where you can review and update your personal details. For security reasons, certain sensitive information may only be changed by contacting our support team. We will respond to your request promptly within a reasonable timeframe.

How Your Personal Information Is Used:

Nobby Nest collects your information to provide services, fulfill legal obligations, and improve our offerings. We do not sell, rent, or share your personally identifiable information with third parties, except as outlined in this Privacy Policy.

Nobby Nest may use your information to:

  • Process your transactions and service your orders.
  • Address customer service requests, questions, and concerns.
  • Manage your account.
  • Send you requested product or service information.
  • Inform you about special offers and services, including from selected third parties.
  • Administer promotions and notify you of important events.
  • Investigate and act on illegal activities or violations of our Terms of Service.
  • Meet research and development needs to improve our site, services, and offerings.
  • Customize your experience by tailoring our services and offers to you.
  • Comply with lawful requests by public authorities or legal obligations, such as warrants, court orders, or government requests, when necessary to protect our rights, avoid litigation, safeguard your safety or others, investigate fraud, or for matters of national security or law enforcement.

Updating Your Account Information:

To update your account information, simply log in to “My Account” and navigate to “Account Information.” Please note that credit or debit card details are not stored in your personal profile.

Information Sharing with Service Providers:

Nobby Nest uses trusted third-party payment processors to handle your transactions. To the best of our knowledge, these companies do not store, share, or use your personal information beyond processing payments. Additionally, we may share your personal information with third-party companies that perform services on our behalf. We only share the necessary information for them to perform their services, and they are required to protect your data in line with this policy, ensuring its use is limited to serving Nobby Nest. We do not sell or provide personal information to third parties for their own marketing purposes.

Data Retention:

We retain your information for as long as your account is active, it is needed to provide you services, or to fulfill legal obligations. If you wish to delete your account or request that we stop using your information to provide services, please contact us at contact@nobbynest.com. We will respond within a reasonable time. However, we may retain your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Unsubscribe/Opt-Out:

You can opt out of receiving email updates, newsletters, and partner communications from Nobby Nest by visiting “My Profile” and adjusting your preferences. Opt-out options are also available during the sign-up process. However, you will continue to receive essential communications, such as changes to the Terms of Service or service-related notifications, which are not promotional in nature.

Protection of Your Personal Information:

Your personal information is protected in various ways. It is stored on secure servers with access restricted to select Nobby Nest personnel, and is encrypted during transmission. Sensitive data, such as credit card information, is encrypted using Transport Layer Security (TLS) technology when entered during registration or checkout. While we take extensive measures to safeguard your personal data, no method of online transmission or electronic storage is 100% secure. We strive to protect your personal information based on the current state of technology but cannot guarantee its absolute security. Should you have any questions or concerns regarding this Privacy Policy, please contact us at contact@nobbynest.com, and we will respond within a reasonable time.

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